While accepting the order and delivery of goods, the customer is obliged to abide by the following transaction terms. Before you place an order with queenkinghair or accept logistics delivery, please read the following terms carefully:

1. The price of the goods ordered shall be subject to the online price of queenkinghair when you place the order.
2. Please fill in your real name, delivery address and contact information clearly and accurately. Our company will not be responsible for the delay of order or failure of delivery due to the following circumstances:
   A. The customer provides error information and non detailed address;
   B. The expenses and related consequences of repeated distribution caused by the delivery of goods without signature;
   C. Force majeure, such as natural disasters, traffic martial law, sudden war, etc.
3. Security: whether you order goods by telephone or online, we will ensure the security of transaction information, and the employees authorized by queenkinghair will process your order.
4. Right to privacy: we respect your right to privacy. Under no circumstances will we sell or disclose your personal and order information to any third party (except for access by national judicial authorities). All customer information we get from the website or telephone is only used to process your relevant orders.
5. Exemption from liability: if our sales system collapses or cannot be used normally due to force majeure or other reasons beyond queenkinghair’s control, resulting in the inability to complete online transactions or the loss of relevant information and records, queenkinghair will assist in dealing with the aftermath as reasonably as possible and strive to protect customers from economic losses.
6. Customer Supervision: queenkinghair hopes to provide customers with the best service through unremitting efforts. We accept customer supervision in the whole process of providing services to customers.
7. Dispute settlement: if there is any dispute between the customer and queenkinghair, it can be settled in accordance with the agreement recognized by both parties at that time and relevant laws.